BeSPOKE TRAINING TO ORGANISATIONS

• Using strategies to achieve goals rather than defending theory
• Solution-strategies, avoiding hypothetical explanations of problems.
• Solutions that reveal the problems: the intervention research in the field of problem solving.

The Advanced Strategic Problem Solving® Model.

• Strategic problem solving technique:
• Leaving late to arrive early: careful and pragmatic definition of the problem;
• make the imagination a reality: concretely representation the objective to be achieved;
• solutions that complicate the problem: architects and victims of our reality: the solutions that worked. If you have already done so maybe you can do it again;
• Neither more than the same, nor the opposite, neither the middle way but the alternative.

The construction of effective and efficient solutions;

• Steal the future to change the present: the technique of the scenario beyond the problem;
• If you want to straighten something, try to distort it more: the technique of how to worsen;
• From the point of arrival to the starting point: the technique of the mountain climber.
• Nothing too much just what is enough: Predictability and auto-correction of the plan.

• The first contact. Non-verbal communication and first impression effect: posture, gait, use of the gaze. If you can do properly you can not even see it.
• Intimacy of gaze, physical contact, voice, suggestive capture.
• Third contact: from upright posture to the sitting posture, a floating look.
  

Managing Relational Contact.

• Active listening and non-verbal interaction.
• Discriminating, orienting questions with the illusion of alternatives.
• Harmonizing the voice and the proxemics, assonance and dissonance of your image.
• Tune in to the position and logic of the other, create the complementarity for change.

• Strategic questions: investigate to orient new perspectives.
• Increase the possibilities of choice.
• Restructuring paraphrases: redefining form and content to create alternatives for change.
• Language that evokes emotions corrective.
• From dialogue to action plans: to indicate, to enjoin, to prescribe.
• The Gaze, the voice and the proxemics of the to inject.
• Not to Convince or manipulate but to persuade

• Ordinary, non-ordinary logic and logic and self-deception. How the mind is there in a functional or dysfunctional way.
• The logic of ambivalences. Contradictions, paradoxes and beliefs as rigorous tools for change.
• Strategies, tactics, single Interventions: from game theory and the art of war to evolved strategic logic.
• Art and science of the stratagem: magic and technology of strategic change.
• The thirteen essential stratagems: Ride your tiger and the tigers of others.
• Overcoming Resistance to change.

• Dialogue, dialogue and dialectics: the subtle forms of persuasion.
• The structure of the strategic dialogue.
• Questions to illusion of alternatives.
• The restructuring paraphrases.
• Evoking sensations.
• Summarize to redefine.
• Prescription as a joint discovery.

– the perception in the mind of the observer;

– critical decisions;

– difficult decisions;

– complex decisions;

– extreme decisions;

– instinctive decisions;

– unavoidable decisions;

– the courage and determination to decide;

– decision-making practical skills and abilities.

THE FEAR OF DECISIONS; BUILDING THE COURAGE TO CHOOSE FOR YOURSELF AND FOR OTHERS

• The forms of fear of deciding:

– the fear of making mistakes;

– the fear of not being capable;

– the fear of losing face;

– the fear of not having or losing control;

– the fear of unpopularity.

• Managing fear of decisions:

– strategies and stratagems to overcome fear and manage decision anxiety;

– strategies and stratagems for decision anguish;

– strategies and stratagems to avoid decision-making stress;

– strategies and stratagems for obsessive doubts and decision compulsions.

• Dual communication, towards the group, towards the crowd.
• Dance between logical and analogical language.
• Management of criticisms and objections.
• Expose or train: differences between public exposure and training.
• Training styles: adapt the style to the characteristics of the group.
• Management of evaluation of training outcomes as a tool for improving acquisitions.
• Use and avoidance of technological supports for the purpose of persuasive public speaking
  

THE ART OF SPEAKING IN PUBLIC

• The Art of Oratory, the use of effective rhetoric, Modern rhetoric and performative communication applied to the small groups, larger groups and crowds.
• Non-verbal and para-verbal communication in public.
• The structure of strategic debate.
• Techniques of fascination and suggestive capture of the public.
• Strategies and stratagems for the management of stress and fear of speaking in public.

• Analysis of the redundant attempted solution;
• Search for exceptions and solution oriented intervention.
• Unlock perceived personal incapability: transform limits into resources.
• Advanced incapability;
• Primary incapability.

• Fear: intervention stratagems
• Anger: intervention stratagems
• Pain: stratagems of intervention
• Pleasure: intervention stratagems

• the authoritarian leader
• the democratic leader
• the permissive leader
• the visionary leader
• the overprotective leader
• the intermittent leader
• the delegating leader

Effective leadership: strategic authority

• The development of the charisma
• The strategic leader: the art of delegating, controlling and correcting
• Leadership and management of organizational dynamics
• The leader as a strategic communicator
• The leader as a strategic problem solver

• the deception of expectations
• the illusion of definitive knowledge
• the myth of perfect reasoning
• I feel it so it is
• think positively
• consistency at all costs
• overvaluing and / or underestimating

Mental-traps of action:

• to insist
• give up and surrender
• the desire to control
• avoidance
• postpone
• the aid that damages
• defend yourself in advance
• publicise everything
• psycho-solutions: Building visions that lead to changing dysfunctional dispositions and reactions
• the stratagem of changing always to always remain oneself.

• Lying to oneself
• The benefit of lying to oneself
• The cost of lying to oneself
• Defence mechanisms and cognitive self-deception
• Pragmatics and practical aspects of lying
• Removing the mask: How to unveil a liar
• Lying by telling the truth. Telling the truth by lying